How the Voice Agent thinks
Contact profile + call script context + qualification criteria
Speech-to-text โ Intent โ Dynamic response โ Action (qualify/book/transfer)
Spoken response + Lead score update + CRM log + Next Journey step
Call every new lead within minutes โ before they lose interest
Research shows lead conversion drops by 80% after the first 5 minutes. Geta.ai's Voice Agent calls new leads within a configurable window โ often under 5 minutes โ engaging them while intent is highest. Your human team gets a ranked list of pre-qualified, interested leads to work with โ not a raw inquiry list.
- Configurable call trigger โ within N minutes of lead entry
- Calls during business hours with timezone awareness
- Voicemail drop if unanswered โ personalised to the lead
- Retry logic โ 2nd and 3rd attempt with configurable gaps
Cut no-shows with automated voice reminders
Every no-show costs time and revenue. The Voice Agent calls contacts 48h and 24h before every appointment โ confirming attendance, handling reschedule requests in natural conversation, and updating your calendar automatically. No human involvement needed for the reminder workflow.
- Multi-interval calling โ 48h, 24h, and 2h before appointments
- Natural reschedule handling โ books the new slot in real time
- Confirmation status synced to CRM and assigned advisor notified
- Fallback to WhatsApp/SMS if call goes unanswered twice
Voice Agent vs. Traditional Approach
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