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Geta.ai
E-Commerce & D2C

More Revenue. Lower CAC. Loyal Customers.

Recover carts on WhatsApp in 15 minutes, send hyper-personalized campaigns by RFM segment, and attribute every rupee to its source.

Trusted by E-Commerce & D2C teams atFreshCart·StyleNova D2C·GadgetHub·PureOrigins

The E-Commerce challenge

Why D2C brands leak revenue they've already earned

Abandoned carts, generic campaigns, and invisible attribution — the three gaps killing your margins.

The challenge

Abandoned carts drain your revenue

70%+ of carts are abandoned. Email recovery alone captures only 5–8% of them. Months of CAC investment walks away at checkout.

Geta.ai's WhatsApp cart recovery sequence fires within 15 minutes of abandonment — with a personalized reminder and optional discount. Average recovery rate: 72%.

The challenge

Every customer gets the same campaign

Sending new-arrival emails to customers who just bought, or discount codes to customers who never needed them, destroys margins and unsubscribes.

Geta.ai segments by RFM (Recency, Frequency, Monetary value) and purchase history — each customer sees only products and offers relevant to them. ROI: 4.5×.

The challenge

No visibility into which campaigns drive revenue

Knowing open rates isn't the same as knowing revenue. Which campaign drove which order? Which segment has the highest LTV?

Geta.ai's attribution dashboard connects every campaign send to every order placed — showing revenue per campaign, per segment, and per channel.

Abandoned Cart Recovery

Win back lost revenue before your competitor does.

Geta.ai detects cart abandonment in real time and fires a WhatsApp recovery sequence within 15 minutes — before the shopper has even closed their browser. The message contains the exact product(s) left behind, a personalized nudge, and optional discount logic that only activates if earlier messages go unanswered. Multi-step follow-up at 2h and 24h captures buyers who needed a second touch. WhatsApp outperforms email recovery by 4× because it lands where attention already is.

72%cart recovery rate — WhatsApp outperforms email recovery by 4×
app.geta.ai
MK

Meera K.

₹4,280 cart · 2 items

Abandoned 14 min ago
Silk Kurti · ₹2,490Jute Bag · ₹1,790

Recovery sequence

WhatsApp⏱ 15 min
Delivered

Hi Meera! You left something behind 🛍 Your cart: Silk Kurti + Jute Bag

WhatsApp📊 2h
Read ✓✓

Still thinking? Here's 10% off — valid for 2 hours ⏰

Order✅ 2h 18m
Recovered 🎉

Meera completed purchase · ₹3,852 · Coupon applied

Avg. recovery rate: 38%
₹40L/mo recovered
app.geta.ai
Visual coming soon
Hyper-Personalized Product Campaigns

Every customer sees what they'll actually buy.

Generic batch-and-blast campaigns destroy margins and spike unsubscribes. Geta.ai builds RFM segments automatically — high-LTV loyalists, one-time buyers, lapsed customers, and new shoppers all receive completely different campaigns. Dynamic product blocks inside each WhatsApp message are populated from the customer's own purchase history. New arrival announcements only reach segments who have bought in that category. Reorder reminders fire automatically for consumables based on average repurchase interval.

4.5×campaign ROI vs batch-and-blast email campaigns
Post-Purchase & Loyalty Journeys

Turn one-time buyers into lifetime customers.

The purchase is the beginning, not the end. Geta.ai's post-purchase Journey sends order confirmation, shipping updates, and a review request at day 3. At day 7, an upsell recommendation based on the purchased product is sent. At day 30, a loyalty tier update or reorder reminder fires. Lapsed customers (no order in 60+ days) enter a win-back Journey with a time-sensitive offer. Every touchpoint is personalised, timed by behaviour, and measured against revenue generated.

repeat purchase rate — loyalty journeys and timed upsells consistently drive reorders
app.geta.ai
AS
Arjun S.Gold member 🥇

3rd purchase

LTV

₹18,400

6× purchases

Post-purchase journey

Ordered

Order confirmed · ₹2,100

Day 3Day 3

Delivery update sent via WhatsApp

Day 5Day 5

Review request · 4★ review received

Day 14Day 14

Personalised reorder nudge · Opened

Journey active · Loyalty + Reorder sequence running
Geta.ai's WhatsApp cart recovery alone pays for the entire platform 3× over. Our recovery rate went from 9% (email only) to 72% (WhatsApp sequence). Every campaign now ties directly to revenue — we finally know what's working.
RM

Riya Malhotra

Head of Growth, StyleNova D2C

72%

WhatsApp cart recovery rate

4.5×

Campaign ROI

How It Works

From First Visit to Loyal Customer

Four automated steps — from the moment a shopper lands to the moment revenue is attributed.

Capture shopper data

Orders, browsing behaviour, and cart events flow into the CRM in real time — auto-tagged by product category, purchase history, and RFM score. Zero manual data entry.

Segment by RFM and behaviour

Contacts are automatically grouped into abandoned cart, lapsed buyer, high-LTV, and new buyer segments — updated dynamically as behaviour changes.

Send hyper-personalized campaigns

Each segment receives the right product recommendation, the right offer, on the right channel (WhatsApp, Email, SMS), at the right time — personalised down to individual purchase history.

Attribute revenue

The attribution dashboard shows exactly which campaign, segment, and channel drove each order — giving you the data to reallocate budget from low-ROI channels to high-ROI ones every cycle.

FAQ'S

Need Help? We've Got You Covered.

Get reliable answers anytime — with clear solutions designed to answer all your questions easily.

Can't find your answer?

Get in touch with our support team — they're friendly and respond fast!

Get Started

Yes. Geta.ai connects natively with Shopify via our official connector. Order events, cart abandonment triggers, product catalogue data, and customer purchase history sync automatically. You can also connect WooCommerce and custom e-commerce platforms via our REST API and webhook support.

Supercharge your customer engagement.

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